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Performance Management Homepage

The Performance Branch creates applications and publishes resources to help the NWS achieve its maximum forecast and warning performance. Our goal is to provide subject matter expertise, assist service programs in defining requirements, collaborate with research and development efforts, while striving for exceptional customer service. We hope you find the site a useful resource. An account is required to access most of the site content. Please login or register.

What’s New in Performance Management?

Missing data gaps, Nov and Dec 2017

1/11/2018

Due to circumstance beyond our control, the Performance and Evaluation Branch lost some alphanumeric data during late November and the first half of December 2017.  METARs, TAFs, and warnings were impacted.  Our biggest concern is that a few warnings may have fallen thru the cracks.  When you get a chance, please check our Interactive Product Database (using the Data Tools tab) for your office and look for any missing event tracking numbers (ETN) in the logs of TORs, SVRs, FFWs, FLWs, CFWs, SMWs, WSWs, and NPWs issued by your office during this time.  Kindly notify Charles (Chuck) Kluepfel (noaa.gov) of any gaps by COB January 31, 2018, and we will fix the problem.

October 2016 Hurricane Matthew Service Assessment

NWS Releases the October 2016 Hurricane Matthew Service Assessment!

8/23/2017

The NWS has released the October 2016 Hurricane Matthew Service Assessment.  John D. Murphy, Chief Operating Officer, NWS Office of Chief Operating Officer, signed the report August 2017.

Hurricane Matthew left a trail of destruction from the Caribbean to Virginia from September 29 – October 9, 2016.  High winds, pounding surf, storm surge, and historic flooding led to widespread, devastating impacts along the southeast U.S. coastline.  Hurricane Matthew traveled northward nearly parallel to the coast before making landfall in South Carolina.  The storm produced winds in excess of 100 mph, storm surge in excess of 7 feet, and up to 20 inches of rainfall.  Weather-related fatalities occurred up and down the southeast U.S. coast.  The majority of fatalities were the result of flooding, making inland flooding a primary focus for this assessment.

Because of the significant impacts of the event, the NWS formed a service assessment team to evaluate its performance before and during Hurricane Matthew’s impacts. 

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