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Performance Management Homepage

The Performance Branch creates applications and publishes resources to help the NWS achieve its maximum forecast and warning performance. Our goal is to provide subject matter expertise, assist service programs in defining requirements, collaborate with research and development efforts, while striving for exceptional customer service. We hope you find the site a useful resource. An account is required to access most of the site content. Please login or register.

What’s New in Performance Management?

Summer 2015 Peak Performance Newsletter!

Released - Summer 2015 Peak Performance Newsletter!

7/31/2015

The Performance and Evaluation Branch is pleased to announce the release of our Summer 2015 Edition of Peak Performance!

In this issue, you will find the following articles- 1) Performance and Evaluation Branch Staff Attend UCAR’s Weather Day on the Hill  2) NWS 2015 Customer Satisfaction Survey is “Live”  3) Did You Know? “We Have a New Contractor”  4) Fly…With Ointment  5) Quick Response Surveys Renewed Until May 2018  6) Status of Service Assessment Actions  7) Service Assessment Best Practices

We hope the articles in this edition will peak your interest, also provide valuable information.  If you would like to contribute to our next issue- Fall 2015 Peak Performance Newsletter, please submit articles by September 1, 2015.  Submission guidelines may be found here.  We look forward to hearing from you!


Maintenance

Emergency Data Import Server Work to be Conducted

7/30/2015

In order to address some data import issues that have become more common place in the last few weeks and to make our system more reliable, the Performance Branch will immediately begin conducting an upgrade to the data import server.  Due to this upgrade, the importing of aviation, marine, and warning products used for verification will be suspended in order to insure a smooth transition to the new server.  Due to the volume of data that this server handles, we expect that the data import server could be offline and not importing new products until August 10th, 2015.  During this time, we expect no data loss and will look to resume import of products and matching of verification data at this time.  Sorry for the inconvenience.  If you have any questions, please contact:  Brent.MacAloney@noaa.gov.     

COOP Station Visit Tracking Report

COOP Station Visit Tracking Back Online

7/17/2015

The COOP Station Visit Tracking interface is back online and includes data from FY2015.  Due the COOP station maintenance data being transitioned from the Cooperative Station Service Accountability (CSSA) to the Station Information System (SIS) in the Summer of 2014, the tracking interface has not been updated for the last year.  However, the Performance Management website is now able to talk to the new SIS database and display station visitation information once again.

The California Drought 2014 Service Assessment

NWS Releases the California Drought 2014 Service Assessment

6/19/2015

The NWS has released the California Drought 2014 Service Assessment.  The report is the first National Oceanic and Atmospheric Administration (NOAA) service assessment specific to drought.

Droughts in California are not unusual and often extend many years.  However, the current episode, which began in the 2011 calendar year, may turn out to be the worst ever experienced by the state in terms of environmental and economic impacts.

The scope of this assessment includes two goals: first to describe impacts of the drought on the focus sectors (agriculture, fisheries, and water resources) and second, to assess the effectiveness of NOAA’s environmental intelligence information in the form of forecasts, data, and science to support decision makers in those sectors.  This report identifies improvements for specific NOAA products and processes to increase the effectiveness of NOAA’s environmental intelligence.  The report also documents a number of best practices and evaluates the effectiveness of NOAA's drought communications with the public and decision makers.


Quick Response Survey Image

Quick Response Surveys - Now Available To Use Through May 2018

6/9/2015

Thanks to Chris Ellis from NOAA's Coastal Services Center, the Quick Response Surveys which expired at the end of April 2015 were renewed, valid until May 31st, 2018.  

These OMB approved surveys allow WFOs to conduct surveys of the public in the days and weeks after a high impact event.  It allows the NWS to have a better understanding on where people get warning information from, how the public perceived the accuracy of the warnings, and rate the NWS's performance in forecasting/warning the event.   

For those interested in using the Quick Response Surveys, you can find them here.  If you have any questions about these surveys, please contact: Brent.MacAloney@noaa.gov 

Storm Data Modernization Slide

Storm Data Modernization Overview Webinar Video Available!

6/8/2015

On Tuesday, June 2nd, Brent MacAloney held a one-hour Webinar on the future of Storm Data.  This webinar discussed the following topics:  where we are today with Storm Sata, the NWS's reinvestment in Storm Data, and the requirements gathered for the new program.  The video is available here.  The Power Point slides are available here.  The slides in PDF format are available here.

CLC Logo

Training Modules Temporarily Unavailable

6/8/2015

The Performance Branch produced training modules on performance management are temporarily unavailable due to the Commerce Learning Center upgrade.  We expect to have them back online by the end of June.  We apologize for any inconvenience.

StormDat Program Modernization

Webinar on StormDat Program Modernization - June 2nd at 3pm EDT

5/29/2015

A Webinar will take place on Tuesday, June 2nd at 3pm EDT to discuss the future of the StormDat program.  Brent MacAloney from the Performance Branch will discuss some of the issues with the current StormDat program, as well as get into the details behind some of the current requirements for a modernized StormDat program.  Those who register for this Webinar will have an opportunity to suggest additional requirements.  To register for this webinar, please go to:   https://attendee.gotowebinar.com/register/360484048933689601 

Website Maintenance

Website Maintenance: May 12 - 13

5/7/2015

The Performance Management website will be taken offline around 3pm EDT on Tuesday, May 12th and will not be turned back online until sometime during the day on Wednesday, May 13th.  This downtime is needed to upgrade two servers which run the Performance Management website.  We apologize for any inconvenience.  Any questions may be directed to Brent.MacAloney@noaa.gov

GPRA Metrics National Yearly Trends

GPRA Metrics National Yearly Trends Updated!

5/1/2015

GPRA Metrics National Yearly Trends have been updated to include FY14 scores.  This report contains graphics and summaries of multi-year GPRA trends in the following categories:  Tornado Warnings, Severe Thunderstorm Warnings, Winter Storm Warnings, Aviation (TAFs), Marine Forecasts, Flash Flood Warnings, Hurricane Track Forecasts, and Max/Min Temperature Forecasts.  You may view all charts and summaries on the GPRA Overview Page of the Performance Management site.

Sping 2015 Peak Performance Newsletter

Released - Spring 2015 Peak Performance Newsletter!

4/19/2015

The Performance and Evaluation Branch is pleased to announce the release of our Spring 2015 Edition of Peak Performance! 

In this issue, you will find the following articles- 1) The Newly Formatted NWS 2015 Customer Satisfaction Survey Will Go “Live” April 2015  2) Did You Know? “National Weather Service Headquarters Reorganization”  3) On the Road Again  4) Status of Service Assessment Actions  5) StormDat Program Modernization Update

We hope this edition provides both interesting and educational topics.  If you would like to contribute to our “Summer 2015 Peak Performance Newsletter” articles are due May 29, 2015.  Submission guidelines may be found here.  We look forward to hearing from you!

NWS Marine Forecast Verification Webinars

NWS Marine Forecast Verification Webinars - April 22nd and 30th

4/14/2015

Webinars will take place on Wednesday, April 22nd at 3pm EDT and Thursday, April 30th at 2pm EDT to discuss the new NWS Marine Forecast Verification Stats on Demand program.  Chuck Kluepfel, meteorologist in the Performance and Evaluation Branch, will discuss the knobology and use of the marine verification stats on demand system, talk about understanding data in reports, discuss ways in which additional stations can be added to the program, as well as answer any questions you may have. 

To register for the  Wednesday, April 22nd at 3pm EDT session:  https://attendee.gotowebinar.com/register/3779667243802737922

To register for the  Thursday, April 30th at 2pm EDT session:  https://attendee.gotowebinar.com/register/7731866187890115330

StormDat Images

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Newsletter

Summer Edition Available NOW!
Summer Edition Available NOW!