The Performance Branch creates applications and publishes resources to help the NWS achieve
its maximum forecast and warning performance. Our goal is to provide subject matter expertise,
assist service programs in defining requirements, collaborate with research and development efforts,
while striving for exceptional customer service. We hope you find the site a useful resource.
An account is required to access most of the site content.
Please login or register.
Released: Winter 2013-2014 Edition of Peak Performance!
The Performance Branch is pleased to announce the release of a Winter 2013-2014 Edition of Peak Performance!
In this issue you will find the following articles:
1. The Marine Verification Program: Would You Like to Help Test the System?
2. Performance Branch Welcomes Back Ed French
3. Fly...with Ointment: Aviation-Related Surveys
4. National Weather Service 2013 Customer Satisfaction Survey Results Briefing
5. Update on Performance Branch Web Modernization
6. Status of Service Assessment Actions
We hope this edition provides both interesting and educational topics. If you would like to contribute to the Spring 2014 Peak Performance Newsletter, articles are due on Monday, April 7, 2014. Submission guidelines may be found here. We look forward to hearing from you!
Enhance Fujita Scale Open Feedback Forum at AMS Annual Meeting
On Monday, February 3rd, 2014 from 1pm - 4pm EST, the NWS will host an open discussion with the AMS community regarding the current EF-Scale for rating the strength of tornadoes. This discussion will serve to outline the strengths and deficiencies with the current EF-scale rating guidance, and solicit feedback and ideas from the weather community on how the rating process might be improved. This event will take place at the Omni Hotel at CNN Center, International Ballroom A, 190 Marietta St NW, Atlanta, GA 30303 and will also be broadcast via web conferencing software. For more information and to register for this event please visit: http://apps.weather.gov/efscale/index.php
. If you have any questions, please contact Brent.MacAloney@noaa.gov
OMB Approved Quick Response Surveys Now Available
On September 12th, 2013, OMB approved a set of survey questions to better understand how NWS products, information and services are received, understood and utilized. These questions are now on the Performance Management website and available for WFOs to begin using. As of right now, these surveys can be used to collect information in a face to face format or via email as long as the OMB Control Number: 0648-0342 is displayed. As time permits, the Performance Branch will be working to create a system to better collect and analyze the responses.